AMC Theatres Prioritizes Premium Seating for Loyalty Program Members

Instructions

AMC Theatres is introducing an exclusive seating arrangement designed to reward its most dedicated patrons, sparking discussions around access and loyalty in the cinematic experience.

Elevating Your Movie Experience: AMC's New Seating Strategy

Exclusive Access to Prime Locations for Valued Members

For those eager to secure the finest views for upcoming blockbusters, a new system is on the horizon at AMC movie houses. The cinema giant intends to designate its most sought-after seats for individuals enrolled in its premium loyalty schemes.

The Perks of Membership: A-List and Stubs Premiere

During a recent financial review, CEO Adam Aron unveiled plans to grant A-List and Stubs Premiere members first dibs on the best seats in the house. These VIP tiers within the Stubs program will enjoy this perk without incurring extra charges, with the program slated for rollout later this year. This strategic enhancement aims to acknowledge and solidify the bond with AMC's most frequent attendees, fostering greater brand allegiance.

Program Costs and Potential Adjustments

Currently, the A-List subscription is priced at $27.99 monthly, while Stubs Premiere costs $17.99 per month. Although the new seating benefit comes at no additional cost, it's worth noting that the pricing structure of these loyalty programs could be subject to future revisions.

Echoes of the Past: The Sightline Initiative Revisited

This concept bears a resemblance to AMC's "Sightline" pilot program from three years ago, which introduced tiered seat pricing akin to concert venues, where better seats commanded higher prices. That initiative drew considerable public and celebrity criticism, including from actor Elijah Wood, who voiced concerns about potential socio-economic discrimination.

Reframing Loyalty: A Reward, Not a Penalty

While the current plan shares similarities with its predecessor by offering superior seating to customers who contribute more to the company, it is being positioned as a direct reward for loyalty rather than a penalty for those with lesser means. For existing loyalty program members—who already benefit from advantages like multiple free movies weekly and complimentary large popcorn refills—this new feature is presented as an added bonus, enhancing the value of their continued patronage.

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